Position Overview: We are seeking an experienced and enthusiastic senior designer to join our leadership team as Head of Design.

This key role will drive the creative vision, ensuring our design solutions are innovative, user-centred, and commercially successful. The ideal candidate will have a deep understanding of Figma, a passion for art direction, a keen eye for user experience, and a solid grasp of consumer attitudes – and of course, a deep knowledge of Adobe Creative Suite is essential. As a compelling leader, you will motivate and manage our design team, bringing out the best in each member and feel comfortable managing a team of two, with goals to expand it over the next couple of years. You will be reporting directly to the co-founders and working closely with the other department heads. 

Key Responsibilities:

• Leadership & Team Management:
  • Inspire, lead, and mentor direct reports. Currently there are two talented designers but this will be growing!
  • Foster a collaborative and creative environment that encourages innovation and excellence.
  • Develop and manage the design team’s workflow, ensuring timely and high-quality delivery of projects. You will need to be comfortable with keeping a close eye on critical paths and scheduling team time.
  • Conduct regular performance reviews and provide constructive feedback.
• Creative Direction:
  • Drive the creative vision for the agency, ensuring all design work aligns with our brand values and client goals.
  • Lead the art direction for client projects, creating visually compelling and impactful designs that stand out.
  • Stay up-to-date with industry trends, best practices, and emerging technologies to keep our work fresh and innovative.
• User Experience & Consumer Insights:
  • Champion user-centered design principles, ensuring a seamless and engaging user experience across all projects.
  • Utilise consumer insights and research to inform design decisions and improve user engagement.
  • Conduct usability testing and gather feedback to refine and enhance design solutions.
• Commercial Awareness & Client Pitches:
  • Work closely with the senior team to craft compelling pitches and interrogate briefs
  • Bring enthusiasm and vision to client meetings, effectively communicating design concepts and strategies.
  • Ensure all design work meets commercial objectives and contributes to the overall success of our clients.
• Technical Expertise & Best Practices:
  • Expertly use Figma and the Adobe Creative Suite for comprehensive design and prototyping.
  • Implement and maintain design best practices and processes to ensure consistency and efficiency.
  • Collaborate with development and marketing teams to ensure seamless implementation of design solutions.

Qualifications and Requirements:

• Proven experience in a senior design role, preferably within an ecommerce or digital agency.
• Expertise in Figma and the Adobe Creative Suite.
• Strong portfolio showcasing innovative design solutions and successful projects for consumer brands.
• Exceptional leadership and people management skills.
• Excellent understanding of user experience principles and consumer behaviour.
• Strong commercial awareness and the ability to align design work with business goals.
• Outstanding communication and presentation skills.
• A proactive and enthusiastic approach to problem-solving and creative thinking.

About Us: We are a dynamic and ambitious ecommerce agency specialising in creating exceptional online experiences for our clients. We are passionate about design, user experience, and staying ahead of the curve with the latest trends and technologies. As we embark on our next phase of growth and big changes to our own visual identity, we are looking for a visionary Head of Design to lead and inspire our talented design team.

About You: You’re a natural creative thinker with an entrepreneurial spirit that resonates with our portfolio of brands. You might be looking to leave London and move to the South West, or already be here but struggling to find a senior creative role. Perhaps you’re a freelancer that misses the camaraderie of a wider team. You are always thinking of ways digital experiences could be improved and better reflect the tangible appeal of unique brand packaging and design aesthetics.

The Process: We really want this to be good long-term fit for our business and want to give you the opportunity to interview us as much as we’ll be interviewing you.

Once you have reached out and shared your portfolio and brief summary of why you’re interested in the role, there will be three stages to the recruitment process: A short (15-30min) video chat with our Co-Founder and MD – this will cover the basics of why you want to join, experience to date and a package overview. If we decide to move forward, you’ll then meet the second Co-Founder and Senior designer over video or in-person who will talk through your technical ability and portfolio in more detail. Finally, there will be a third meeting, in-person, that goes more deeply into topics covered by the first two.

Start Date: December 2024/January 2025

Why Join Us:

• Be part of a forward-thinking and innovative agency.
• Lead and shape the future of our design team.
• Work on exciting projects with innovative challenger brands.
• Opportunities for professional growth and development.
• Flexible working hours, hybrid role with regular time at our Exeter office
• 25 days holiday, day off on your birthday and an additional day for every year you are at the company
• Share options available after 2 years employment
• Salary up to £70k per year

How to Apply: Please submit your resume and portfolio, detailing your relevant experience and why you are the perfect fit for this role to [email protected] 

Tribe Digital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.