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CRM & Email

Email marketing is one of the most effective ways of generating sales, improving customer experience and reaching specific audiences. Tribe Digital work with companies to improve their email marketing through intelligent audience segmentation and creative email designs. Whether you want to up sell, cross sell or drive reviews based on purchase data, segment an audience to share effective messages that resonate or simply strengthen corporate comms – we can help.

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Email automation explained:

Unlock the potential of email data. Email is a key element of digital marketing, we can work with you to help understand your data and leverage it more effectively. Send emails with the right message, at the right time, in the at the right moment to increase sales and enhance user experience.

What is ECRM?

ECRM is short for customer relationship management and includes the such as data collection aggregation and customer interaction.

What is email marketing?

Email marketing involves using email to send anything from; sales, offers, booking confirmations and customer review prompt from a brand to subscribers or existing customers.

Tribe Digital help businesses effectively use automated email, generating more sales, more conversations and improve the post-purchase experience.

Tools we use


Proud MailChimp Partners, we can help engage with your audience through email marketing. Perfect for service businesses or small ecommerce databases.


Unlock customer insights to grow your business faster - Klaviyo is a great CRM to maximise online business potential.


A powerful marketing, sales, and service software that helps your business grow without compromise. Customise landing page content, messaging and maximise lead generation opportunities.


A slick CRM that helps you to track automate and automate communication. This is a great tool for getting the full picture of how your customers interact with your business.


Win (back) more sales with pre-built automations for cart abandonment, welcome series, transactional emails and more. Perfect for small-mid ecommerce companies.


Drip’s ECRM connects the data from your brands owned and paid channels, from orders, review and wider marketing analytics.

Learn more about CRM & Email...

Learn more about CRM & Email... - Tribe Digital

Retention & growth hacking eplained

For those looking to specifically drive growth – and to drive it quickly – marketing activity is focused on Acquisition, Activation, Retention, Referral and Revenue.

Email Pop-Ups explained

Look at the pros and cons for implementing this feature and why it can often do more damage than good for small businesses and startups.

Ecommerce Metrics

Learn which metrics are important and how to calculate them for effective decision making.

Clarity on results

Custom reports are key for sharing relevant information that actually helps with decision making.

Tribe Digital

Working with Tribe has been a pleasure - we had a seamless transition to our new site and are very happy with our new UX and ecommerce functionality.

Caryl Tincknell
Violet Grey
Tribe Digital

When it came to digital marketing Emily & Ollie explained what they could do for our business and how in a very easily understood manner. The follow 
up & reporting along the way gave us the confidence to continue working with them. We have had amazing exposure and our business has really taken off.

Dr Ros Debenham
Radiance Aesthetic Clinic
Tribe Digital

The recipe box industry is a very competitive market space. We understood that in order to build exposure and stand out from the crowd we needed expert help. Emily and Ollie are both excellent at their jobs and continually keep us updated on campaigns and strategies so we know the best way to move forward. I would have no hesitation recommending Tribe to anyone else looking to improve their search and social media marketing.

Myles Hopper
Mindful Chef
Tribe Digital

Working with Tribe Digital is always a pleasure. Their dynamic, forward-thinking keeps us ahead of the trends and are always able to advise our team well whilst consistently developing skills within digital marketing. Their reliability & flexibility paired with their expert knowledge and approachable nature makes them a key part of our team at Ladram Bay.

Zoe House
Ladram Bay
Tribe Digital

When we launched DOSE our Google presence was poor and organic traffic was slow. Tribe came to us at just the right time, equipping us with the toolkit for success that has changed our business for the better with a 1,983% increase in organic visibility (169,000 to 3.52m impressions) in just 3 months.

Hettie Holmes
Tribe Digital

I wouldn't recommend Tribe if I hadn't used their services myself and to great results. Ollie & Emily have extensive retail/brand/digital experience - more over they are both very intelligent, kind and honest people who provide recommendations as if your business is their's.

Polly McLachlan
Crane & Kind

Stay in the loop

Brush up on the latest online opportunities by taking advantage of our resources about digital marketing, web development, ecommerce and design. If you’re new to digital, start with our digital marketing for beginners series. We also offer expertise and opinions around specific apps, tools and trends.

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Ideas that become actions

Great work starts with a shared vision and the ambition to shake up the status quo. If you have the idea and determination to redefine what’s possible - let’s talk. Our skills will help deliver the results and provide the clarity you’re looking for in order to grow your business.

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Useful emails for busy managers