Email & CRM

Email marketing is much more than sending a newsletter every month. Utilising automation users can be sent emails or SMS messages based on actions, subscriptions, lapses, product purchases or offer code redemptions they made (or didn't make). The result, is additional revenue generated from your most loyal customer based - existing customers.


Why tribe?

Our Process

Email marketing is one of the most effective ways of generating sales, improving customer experience and reaching specific audiences. Tribe Digital work with you to create or improve this process through intelligent audience segmentation, diligent setup and creative email designs. Whether you want to upsell, cross-sell or drive reviews based on purchase data, segment an audience to share effective messages that improve your customer’s experience and drive increased revenue.

Automation explained

Email is a key element of digital marketing, we can work with you to help understand your data and leverage it more effectively. Send emails with the right message, at the right time, at the right moment to increase sales and enhance user experience.

Triggers & Flows

Email Design

Bespoke Messaging


Looking to maximise your ROI from email & SMS

Ecommerce brands have long used email to communicate with their customers. It's a tried-and-true way to reach people where they are, and it's an effective method of marketing. But as ecommerce has evolved, so too has email marketing. In order to keep up with the competition and continue to grow profitably, brands need to personalise their email communications.

Enter eCRM.

What is CRM Email Marketing?

CRM email marketing is the process of using CRM software to send personalised emails to customers and prospects. CRM email marketing can be used to cultivate relationships with customers, improve customer retention, or generate new leads.

What is CRM?

How is this different from traditional email marketing?

How complex is it?

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