Email & CRM
Email & CRM
Email marketing is much more than sending a newsletter every month. Utilising automation users can be sent emails or SMS messages based on actions, subscriptions, lapses, product purchases or offer code redemptions they made (or didn't make). The result, additional revenue generated from your most loyal customer based - existing customers.
Our process
Email automation explained
Triggers
Email Design
Stay in the loop
Stay in the loop
Read more about changes and updates across the e-commerce and digital space.

subscription
Introducing the Shopify Subscription API
Ollie Ody
Co Founder

websites
“Sign-Up To Email” Pop-Ups
Emily Shaw
Director

start-ups
A Guide To Growth Hacking
Emily Shaw
Director
Tools we use
Tools we use
Klaviyo
Klaviyo
Unlock customer insights to grow your business faster - Klaviyo is a great CRM to maximise online business potential.
Mailchimp
Mailchimp
Proud MailChimp Partners, we can help engage with your audience through email marketing. Perfect for service businesses or small e-commerce databases.
Hubspot
Hubspot
A powerful marketing, sales, and service software that helps your business grow without compromise. Customise landing page content, messaging and maximise lead generation opportunities.
PipeDrive
PipeDrive
A slick CRM that helps you to track automate and automate communication. This is a great tool for getting the full picture of how your customers interact with your business.
Omnisend
Omnisend
Win (back) more sales with pre-built automations for cart abandonment, welcome series, transactional emails and more. Perfect for small-mid e-commerce companies.
Drip
Drip
Drip’s ECRM connects the data from your brands owned and paid channels, from orders, review and wider marketing analytics.





Frequently Asked Questions
Frequently Asked Questions
What is ECRM?
ECRM stands for e-commerce customer relationship management. ECRM software allows a business to perform sales and marketing automation with the specific aim of selling via e-commerce.
Do I need ECRM?
Why is ECRM important?
What is the goal of ECRM?
Can I see ECRM examples?
Advantages & disadvantages of ECRM?