Email & CRM

Email & CRM

Email marketing is much more than sending a newsletter every month. Utilising automation users can be sent emails or SMS messages based on actions, subscriptions, lapses, product purchases or offer code redemptions they made (or didn't make). The result, additional revenue generated from your most loyal customer based - existing customers.

Our process

Email automation explained


Email Design

Tools we use


Unlock customer insights to grow your business faster - Klaviyo is a great CRM to maximise online business potential.


Proud MailChimp Partners, we can help engage with your audience through email marketing. Perfect for service businesses or small e-commerce databases.


A powerful marketing, sales, and service software that helps your business grow without compromise. Customise landing page content, messaging and maximise lead generation opportunities.


A slick CRM that helps you to track automate and automate communication. This is a great tool for getting the full picture of how your customers interact with your business.


Win (back) more sales with pre-built automations for cart abandonment, welcome series, transactional emails and more. Perfect for small-mid e-commerce companies.


Drip’s ECRM connects the data from your brands owned and paid channels, from orders, review and wider marketing analytics.

Frequently Asked Questions

Frequently Asked Questions

What is ECRM?

ECRM stands for e-commerce customer relationship management. ECRM software allows a business to perform sales and marketing automation with the specific aim of selling via e-commerce.

Do I need ECRM?

Why is ECRM important?

What is the goal of ECRM?

Can I see ECRM examples?

Advantages & disadvantages of ECRM?